In-home care is not a one-size-fits-all approach. You can find a service offering flexible scheduling, tailor-made care packages, caregiver matching based on needs and personality, and a heartfelt dedication to delivering compassionate companionship and care.
All services are available from one single hour up to 24 hours per day, in-home care 7 days per week.
We hope you find the information we share on the website useful and informative. Below we gathered answers to some of the most frequently asked questions. If you still have a specific enquiry or concern, please get in touch with us so that we can help.
Yes, you can change or alter the home care schedule. The goal is to make the plan work for your family, not the agency. Although one week’s notice is asked for permanent schedule changes, Kingdom Health understands unexpected changes are sometimes necessary on short notice. Coordinators will do everything possible to ensure you get the schedule you need to accommodate emergencies.
Although Kingdom Health’s caregivers do not provide medical care, they offer professional personal care services for older adults with Alzheimer’s disease and other medical conditions. If your older adult needs assistance with self-care tasks such as grooming, bathing, dressing, meal preparation, shopping/errands, and light housekeeping — or needs companionship and social interaction — Our care staff caregiver can help.
Caregivers also have access to specialized training through our training department for conditions that include dementia, congestive heart failure, and diabetes. If a caregiver notices any problematic symptoms or changes in your loved one’s condition, they will alert a coordinator, who will contact you with information.
The first step is to contact your local Kingdom Health office to schedule a free home care consultation with a care coordinator, who will meet with you to discuss your needs, answer your questions, and provide additional information about services.
If you hire a Kingdom Health in-home caregiver, the care coordinator will perform a complimentary home care assessment and develop a care plan that outlines the services for your loved one.
We will identify caregivers with the skills, personality, and availability to assist your loved one. You will then be able to meet the caregiver, and if you and your loved one approve, they will begin working for you.
If your Carer becomes ill or is unable to keep the scheduled visit, our staffing team will work to find you a qualified substitute carer for that time.
You don’t just hire a carer. You work with a full Care Team to ensure the highest standards of care are met. Before beginning home care services, the care team creates a schedule and a plan that covers all aspects of appropriate care, and the Carer is fully briefed on the plan. A Client Care Manager will also make regular Quality Assurance visits to ensure the quality of care is exceptional and make changes as needed.
If you no longer need services from a Kingdom Health caregiver, you can request a two-week notice to cancel. If you need to decrease the number of hours/days your loved one receives care, you can make permanent schedule changes with a one-week notice.